Universal Aunts

Refunds and Cancellation charges



Refunds and Cancellation charges apply to ALL bookings

REFUNDS: Full refund of fee in the case of a Universal Aunt already confirmed / engaged being prevented from taking up the assignment and a replacement is not available. Refunds are at the sole and absolute discretion of Universal Aunts.


Calendar days before assignment

0-2 days inclusive:   ½ agency fee and full payment to aunt
3-7 days inclusive: 1/3 fee and ½ of full payment to aunt
8-14 days inclusive: ¼ fee and ¼ of full payment to aunt